Business Writing: Letters and Emails
This Business Writing – Letters and Emails online training course is designed for business owners, managers, and employees. This course will help you write coherent business messages – letters, memos, and emails. You will learn how to correspond with different audiences and to plan and structure different kinds of correspondence—letters, memos, and emails.
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This Business Writing – Letters and Emails online training course will help you write coherent business messages – letters, memos, and emails.
This course explains how to use the 3-x-3 writing process for routine business correspondence. You will learn how to correspond with different audiences—customers, employees, and superiors. You will also learn to plan and structure different kinds of correspondence—letters, memos, and emails.
Course Learning Objectives
By taking this online Business Writing – Letters and Emails course, the user will learn:
List the characteristics of business letters.
Outline the structure of different kinds of business letters.
Identify the characteristics of effective memos and emails.
Select plans or formats for organizing memos and emails.
Recognize the importance of email etiquette.
Course Outline This online Business Writing – Letters and Emails course is made up of the following sections:
Letters of Request
Direct Replies
Letters of Goodwill
Memos and Emails
Email Etiquette
Course Audience This Business Writing – Letters and Emails online training course was designed for business owners, managers, and employees.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.
