Communicating Cross Culturally

This Communicating Cross Culturally online training course provides a broad overview of problems and solutions for cross-cultural workplace communication. You will learn a working definition of culture and ways that culture affects workplace attitudes and behavior. The course also teaches you how to be a neutral observer of cross-cultural workplace communication. In addition, you will learn key terms that will prepare you for more advanced courses in cross-cultural workplace communication.

By taking this course, you will learn how to change the way you look at the behavior of those with whom you work. You will learn strategies for coping with differences in culture that create communication problems on the job. Most important, you will analyze your own personal culture and how your culture affects your expectations of yourself and others in the workplace. Finally, you will learn culturally imposed elements of nonverbal communication that add to the complexity of communication in the workplace.

Course Learning Objectives:

On completion of this Communicating Cross Culturally course, the user will learn to:

• Define culture
• Analyze your cultural values and those of co-workers
• Understand how cultural values influence workplace communication
• Learn to be a neutral observer
• Understand how non verbal communication differs across cultures
• Identify cross-cultural miscommunication on the job
• Consider ways to communicate across cultures 

Course Outline:

This online Conflict Management course is made up of the following sections:

1. Introduction
2. What is Culture?
3. Cultural Values Explained
4. The Context of Culture
5. Flex for Success
6. Understanding Your Own Culture
7. Nonverbal Communication
8. Conclusion
9. Test

Course Audience:

This Communicating Cross Culturally online training course was designed for employees in the workplace.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.