Course Library

This Equitable Treatment — a Guide for Supervisors online training course is designed for employees in a supervisory or management role. This course provides an overview of equitable treatment in the workplace and the laws that prohibit discrimination. The importance of equitable treatment is emphasized as an approach for ensuring that all employees within an organization are provided with an equal chance to succeed.

Dans ce cours, nous examinerons les dangers et les risques ergonomiques du travail de bureau ainsi que les mesures préventives pour les maîtriser

Ce cours de formation en ligne Ergonomie au quotidien a été conçu pour les employés, superviseurs, gestionnaires et employeurs. Dans la majorité des milieux de travail, les travailleurs sont vulnérables aux lésions ergonomiques. Découvrez comment réduire, voire éliminer, les troubles musculosquelettiques liés au travail.

This Establishing Performance Goals and Expectations online training course is designed for employers looking to establish goals and expectations and employees wanting to meet those requirements. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.

This Establishing Rapport online training course is designed for sales employees and explores the third step in the Systematic Selling process. Everyone has a different behavioral style; however, they can be broadly classified into one of four categories. By recognizing which category your prospect fits into, you can modify and apply certain established rapport-building techniques. This course will arm you with the knowledge and skills to quickly establish a relationship with your prospect, so that you can make a sale effectively.

Ce cours de formation en ligne Établissement des objectifs de rendement et attentes a été conçu pour les employeurs qui cherchent à établir des objectifs et des attentes et pour les employés qui veulent répondre à ces exigences. Ce cours vous donnera les outils et méthodes nécessaires afin d’établir de façon collaborative des critères de rendement spécifiques pour chaque employé. Nous vous fournirons des conseils pour vous aider à obtenir l'engagement requis pour atteindre vos objectifs et des méthodes qui faciliteront la révision des objectifs de rendement sur une base régulière.

The Ethics and Compliance Basics [US] online training course is designed for all employees in all industries. This course explores legal and ethical issues as they arise in the workplace and is intended to help employees recognize those issues and respond appropriately to those issues and perform their jobs with integrity.

This Ethics for Bankers online training course provides you with a solid framework for ethical decision making. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics.