Industry Specific Training

Consumer lending fraud is an issue all banks need to take seriously. This Consumer Lending Fraud online training course discusses consumer fraud and shows you how you can help prevent consumer lending fraud at your bank. This course will explore consumer lending fraud by first discussing the basic forms it can take and then discuss examples of different types of consumer lending fraud.

In today's world, credit and debit card use are almost universal, and card-based transactions are fast becoming consumers’ preferred payment method. In this Credit Cards and Debit Cards online training course, we discuss credit cards and debit cards and look at relevant rules and regulations in the United States.

This Currency 101 online training course will provide bank tellers with an overview of currency. This course will discuss the different types of currency in circulation in America, the importance of currency knowledge to the bank teller job, the history of currency in America, and how to identify counterfeit currency.

Processing deposits is one of the most important aspects of a teller’s job. Tellers are the people who, on a daily basis, process customers' money into checking, savings, and other types of accounts. In this Deposits 101 online training course, we provide an overview of deposits and discuss accurately and securely processing them.

Elder financial abuse refers to the illegal or unauthorized use of an older person’s funds, property, or assets through fraud, coercion, deceit, or other means. This Elder Financial Abuse online training course will show you the many ways financial abuse of elders occurs and what you can do to prevent it.

This Ethics for Bankers online training course provides you with a solid framework for ethical decision making. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics.

This Executive Compensation Practices online training course looks at how and why bank directors are compensated, and how banks can establish compensation practices that are based on the principles of safety and soundness. This course will address why bank directors are compensated, mode of compensation, compensation levels, and issues regarding compensation.

This Fair Debt Collection Practices Act online training course will provide you with an in-depth look at the Fair Debt Collection Practices Act. The Fair Debt Collection Practices Act (FDCPA) is a Federal law that limits the behavior and actions of debt collectors who are attempting to collect the debt for another person or entity.

This Fair Housing Act for Banks online training course is designed for lending, compliance, and marketing employees. The Fair Housing Act makes housing discrimination illegal. It protects people from discrimination by providers of housing whether a landlord, broker or bank. This course will discuss the prohibitions under the Fair Housing Act as it relates to credit applications, disclosure and information collection requirements that banks must follow, and enforcement of the laws.

This online course, Fair Lending: Frontline, will provide an overview of the fair lending laws, the different types of discrimination, and how frontline staff should interact with loan applicants. The fair lending laws prohibit discrimination in all credit transactions including real estate and non-real estate secured transactions as well as unsecured credit.

This online course, Fair Lending: Marketing, will provide an overview of the fair lending laws and discuss fair lending risk factors related to marketing and how to avoid consumer complaints and violations. Marketing discrimination can exist if advertising methods discourage individuals from applying for loans or if advertisements only reach non-minority areas within the bank’s market area.

In this Fair Lending online training course, we will discuss the laws regarding fair lending practices in the United States and explain the fair lending regulations and discuss the policies and procedures your bank needs to enact to ensure compliance with them. It will cover the Fair Housing Act, The Equal Credit Opportunity Act, The Home Mortgage Disclosures Act, and the Community Reinvestment Act.

This online course, Fair Lending: Risk Management, will provide information in developing and maintaining an effective compliance management system to mitigate fair lending risk. The Equal Credit Opportunity Act and the Fair Housing Act prohibit banks from discrimination in any aspect of a credit transaction. Banks must evaluate and manage the risks that may arise from their policies and procedures related to their credit products and services.

This online course, Fair Lending: Types of Discrimination, will discuss overt discrimination, disparate treatment, and disparate impact as well as list some of the common types of discrimination found within the banking industry. The Equal Credit Opportunity Act and the Fair Housing Act prohibit creditors from discriminating against any applicant with respect to all aspects of a credit transaction.

This FCRA: Affiliate Marketing online training course is designed for bank employees. Under the Fair Credit Reporting Act (FCRA), the bank may not use the information received from an affiliate to market unless certain conditions are met including notices and disclosures. This course provides the details of the rules related to affiliate marketing.

This FCRA: Consumer Reports online training course is designed for bank employees. The Fair Credit Reporting Act (FCRA) stipulates how consumer reporting information may be accessed and by whom. The course will provide an overview of consumer reports and the rules banks must follow when obtaining and using consumer reports.

This FCRA: Duties for Furnishing Information online training course is designed for bank employees. The Fair Credit Reporting Act (FCRA) includes rules banks must follow when furnishing information to credit reporting agencies to ensure accuracy and integrity of information as well as how to resolve disputes. This course will provide the details related to furnishing information to credit reporting agencies.

This FCRA: Overview online training course is designed for all consumer lending employees to learn the broad strokes of the Fair Credit Reporting Act (FCRA). The FCRA is a part of a group of acts contained in the Federal Consumer Credit Protection Act. It regulates the use of knowledge of consumer information by entities such as your organization, that produce, transmit, procure, and use this information. By taking this course, you will identify the provisions for using such information, such as medical information, in a compliant manner, which is also fair to the consumer.

This FCRA: Protection of Medical Information online training course is designed for all consumer lending employees. There are strict regulations around the acquiring and using of medical information for the purposes of extending credit. By taking this course, you will learn what those regulations are and how to comply with them, to safeguard the interests of the consumer as well as your organization.

This FCRA: Risk Based Pricing online training course is designed for all consumer lending employees. The Fair Credit Reporting Act requires bank compliance regarding certain disclosures made to consumers who apply for credit. By taking this course you will learn which notices need to be provided, when, and how; ensuring that you are fully compliant with FCRA regulations.

The Federal Deposit Insurance Corporation (FDIC) is a U.S. government agency that exists to protect the money people put into banks, the (FDIC) insures deposits. Most deposit accounts in America are FDIC insured. In this Federal Deposit Insurance Corporation online training course, we discuss the FDIC and how you can make sure bank policies and procedures are compliant with FDIC rules.

Banks must take certain steps to find out if a property securing a loan is in a flood zone, determine which structures require insurance if there is more than one, and send a notification to the borrower that insurance is required. This online course, Flood Disaster Protection Act: Applicability and Notifications, will discuss how a bank determines if flood insurance is required on a secured property and the notice that must be sent to the borrower.

This online training course, Flood Disaster Protection Act: Escrow, will discuss the banks that are required to escrow, the loans that require escrow, and the notice that banks must provide to the borrower. This course is intended for all residential mortgage lenders and support staff as well as compliance and operations personnel who monitor flood insurance requirements.

This online training course, Flood Disaster Protection Act: Private Insurance, will discuss the specific details regarding the mandatory and discretionary acceptance of private flood insurance as well as private flood insurance offered by mutual aid societies. This course is intended for all residential mortgage lenders and support staff as well as compliance and operations personnel who monitor flood insurance requirements.

This online training course, Flood Disaster Protection Act: Sufficient Coverage, will discuss how to calculate the minimum flood insurance requirements and what to do when there is not sufficient coverage. It is extremely important that banks ensure the borrower has the appropriate amount of insurance coverage to avoid a regulatory violation and paying a civil money penalty.

This Garnishment of Accounts Containing Federal Benefit Payments online training course was designed for bank employees. This course provides information on the garnishment of accounts containing federal benefit payments. This course will outline the responsibilities of the bank and its employees that receive such a garnishment order and aims to arm you with the know-how of dealing with garnishment orders.

Este curso de capacitación en línea Hacia una minería sostenible está diseñado para preparar a los participantes para completar consistentemente una autoevaluación de TSM para las instalaciones de su empresa utilizando los protocolos de TSM que ayudarán a comprender el proceso de verificación externa.

Bank tellers are expected to handle large amounts of currency quickly, efficiently, and in a secure manner. In this course, we look at handling money best practices for bank tellers. This Handling Money online training course will show you techniques for counting and packing currency and highlight security procedures you should employ when handling money.

This Home Mortgage Disclosure Act online training course discusses the Home Mortgage Disclosure Act of 1975 including the amendments finalized in 2014, effective for January 1, 2018. This course dives deep into each aspect of the Act including institution coverage, covered loans, disclosure requirements, and filing and data collection requirements are covered in detail.

This Home Mortgage Disclosure Act online training course discusses the Home Mortgage Disclosure Act of 1975 including the amendments finalized in 2015, effective for January 1, 2018.  The course provides learners with an overview of the entire Home Mortgage Disclosure Act with an in-depth look at loan application applicability and applicant information collection.