Workplace and Personal Skills Certificate
This Workplace and Personal Skills Certificate online training course is designed for all employees. This program addresses key topics including effective communication, coping with stress, self-esteem, skills for managers, and building a healthy workplace culture. This program offers a comprehensive skillset including improving productivity, how to have better staff meetings, customer service skills, how to delegate and dealing with grief.
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This Workplace and Personal Skills Certificate online training course explores key topics including effective communication, coping with stress, self-esteem, skills for managers, and building a healthy workplace culture. The program offers a comprehensive skillset including improving productivity, how to have better staff meetings, customer service skills, how to delegate and dealing with grief. These concise, personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family, and self. The program promotes a healthy workplace culture.
Course Learning Objectives
By taking this online Workplace and Personal Skills Certificate program, the user will learn:
Effective communications skills
Stress management, change management, conflict management
Becoming a creative asset, increase self-esteem
Personal development topics like parenting, grief, working well with others
Become a better leader with leadership training, effective staff meetings, and delegation skills
Course Outline
This online Workplace and Personal Skills Certificate course consist of the following modules:
Accepting Change in the Workplace
Becoming a Creative Asset
Customer Service is About People
Dealing With Conflict
Dealing with Grief
Delegating I
Delegating II
Effective Communication
Effective Leadership
Effective Staff Meetings
Healthy Workplace Culture
Improve Your Productivity
Managing Stress
Managing Workplace Culture
Parenting Skills
Presentation Basics
Recognizing Stress
Relax!
Self Esteem
Special Issues in Stress
Understanding Stress
Working Well with Others
Course Audience
This Workplace and Personal Skills Certificate online training course is designed for all employees.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.
