Course Library

This Primer on Privacy [Canada] online training course is designed for all employees who deal with personal information. This course explores the growing concerns around privacy and how to address them in keeping with legislations like PIPEDA and GDPR. This course will address how to protect the privacy of its employees, clients, contractors, and contracts protect the reputation of its organization

Ce cours de formation en ligne Principes de base du processus de travail a été conçu pour les employés, les superviseurs et les gestionnaires. Ce cours identifie les conditions à remplir pour fournir un travail de qualité, définit l’intégralité et l’étendue du processus, et examine les données d’entrée et de sortie.

Ce cours de formation en ligne Principes fondamentaux du marketing a été conçu pour les gestionnaires, les propriétaires d'entreprises et tous ceux qui cherchent à faire carrière dans le domaine du marketing. Le marketing est une fonction importante dans le système opérationnel et économique. Ce cours démontrera le processus et les activités de marketing, comment le marketing est lié aux besoins des consommateurs et à l'échange de biens et services, et explorera divers domaines de spécialisation marketing.

This Principles of Banking Overview online training course will provide an overview of the banking industry. It will discuss how a bank is structured, how it operates financially, the rules the bank must follow, various products and services the bank may offer to its customers, security, and fraud, and the various examinations that banks must participate in.

This Problem Solving and Decision Making online training course was designed for all employees and is a six module course. These courses will help you learn about problem solving in the workplace, problem solving 5 steps, work process basics, individual leadership power, developing a strong leadership team, and team problem solving.

This Problem Solving in the Workplace online training course gives you the opportunity to learn how to solve some of your most important business problems using a logical method and supporting techniques. This course introduces the five-step process for solving problems, outlines techniques for prioritizing and selecting problems, and introduces the Four Absolutes of Quality Management.

This Problem Solving: The 5 Steps online training course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

Ce cours de formation en ligne du Programme de certificats de marketing et de vente pour les petites entreprises est conçu pour tout le monde. Il explore les petites entreprises avec une compréhension approfondie des ventes et du marketing.