Course Library

Ce cours de formation en ligne Résolution des problèmes en équipe a été conçu pour les superviseurs et les gestionnaires. En tant que chef d’équipe, vous êtes responsable de veiller à ce que votre équipe soit en mesure de résoudre des problèmes ensemble. Le travail d’équipe augmente considérablement la probabilité d’une résolution de problème efficace. Le travail d'équipe produira également de l'énergie positive et de l'enthousiasme au sein de l’équipe tout au long du processus de résolution des problèmes.

Real Estate Settlement Procedures Act of 1974 (RESPA), the Bureau’s Regulation X, requires lenders, mortgage brokers, or servicers of home loans to provide borrowers with timely disclosures regarding the transaction including costs of the transaction and the settlement process. This RESPA: Disclosure Requirements online training course discusses the types of loans that are covered under RESPA and the disclosures that are required for those loans.

In this RESPA: Escrow online training course you will learn when an escrow account is needed and what is included, limits on an escrow account cushion, how to handle shortages, surpluses, and deficiencies, and timing for providing statements. Real Estate Settlement Procedures Act (RESPA), the Bureau’s Regulation X, requires lenders, mortgage brokers, or servicers of home loans to provide timely disclosures for the transaction.

The Real Estate Settlement Procedures Act contains rules regarding the requirement for banks to provide certain credit applicants with a list of homeownership counseling organizations. This RESPA: Homeownership Counseling online training course will discuss the details required under RESPA or Regulation X including coverage, timing, and the list. This course is intended for compliance personnel, loan operations departments, and lenders.  

This RESPA: Kickbacks and Affiliated Business Arrangements online training course will provide detail on the prohibition against kickbacks and unearned fees and affiliated business arrangements. Within the Real Estate Settlement Procedures Act, contains rules regarding the requirement for banks to provide certain credit applicants with a list of homeownership counseling organizations.

The Real Estate Settlement Procedures Act outlines requirements that lenders must follow when providing residential mortgages. The general rules are set to inform borrowers about mortgage loans and provide ongoing information and protections after receiving a mortgage loan. This RESPA: Overview online training course provides an overview of the sections and requirements of RESPA.

This Responsible Care® Initiative Overview online training course is designed for employees who are concerned about the effects of chemicals on their health and the environment. Learn the chemistry industry’s response; the importance of Responsible Care, how it evolved, and why it continues to be important to the chemistry industry today.

Ce cours de formation en ligne Rétroaction efficace sur le rendement a été conçu pour les superviseurs, les gestionnaires et les employés qui aspirent à un poste de gestionnaire. Ce cours vous permettra de comprendre l’importance de la rétroaction sur le rendement. La rétroaction informelle sur le rendement se donne sur une base régulière. L’évaluation de rendement annuelle est, quant à elle, un processus plus officiel. Nous décrirons les étapes d'une évaluation du rendement et, enfin, nous vous fournirons des stratégies afin que la rétroaction donnée soit constructive et efficace.