Course Library

This Regulation DD: Truth in Savings – Overview online training course is designed for frontline employees and new account personnel. The primary purpose of Regulation DD (Truth-in-Savings Act) is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized disclosures. This course provides an overview of the Regulation DD requirements.

This Regulation E — Gift Cards & General-Use Prepaid Cards online training course is designed for frontline and compliance employees. This course provides details on the rules regarding these types of products. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers.

This Regulation E & Z — Prepaid Accounts online training course is designed for frontline employees. The CFPB issued rules to create comprehensive protection for prepaid accounts under Regulation E and Regulation Z. While most community banks are merely sellers of prepaid cards, not issuers, banks must ensure they are providing the appropriate disclosures and that they are accurate. Issuers of prepaid accounts must know the rules in great detail.

This Regulation E: Disclosure Requirements online training course is designed for operations, compliance, and frontline staff. This course will provide information on electronic fund transfers and the disclosures that are required for each product or service related to electronic fund transfers. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers.

This Regulation E: Liability and Error Resolution online training course is designed for frontline, operations, and compliance bank personnel. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers. This course explores the details of consumer liability and the bank’s error resolution requirements under Regulation E and unauthorized transactions.

This Regulation E: Overdrafts online training course is designed for deposit account service, compliance and operations personnel. Everyone working with customers needs to understand the opt-in requirements for an overdraft service covered under Regulation E. It is important bank personnel know whether or not the bank offers overdraft services and if so, what the policies and procedures are so they can disclose and explain them to customers.

This Regulation E: Overview online training course is designed for all personnel within the bank who work with customers that have deposit accounts, access devices, and perform remittance transfers as well as those in the operations department. This course will provide you with an overview of the various requirements of Regulation E including disclosures, overdrafts, gift cards, prepaid accounts, and remittance transfers.

This Regulation E: Remittance Transfers online training course is designed for frontline, compliance, and operations bank staff. This course explores detailed information on the remittance transfer rules. Regulation E, the Electronic Fund Transfers Act, establishes the basic rights, liabilities, and responsibilities of consumers who use electronic fund transfer services and of banks that offer these services.