Course Library

This Record Management online training course provides information on how to maintain accurate and important workplace records. Our corporate records are among the company's most important and valuable assets, these records include essentially everything you produce as an employee, regardless of its format. This course was designed to help you understand the importance of record management.

This Red Flag Identity Theft: The Program online training course shows you to effectively implement and utilize a Red Flags program at your bank and help stop identity theft. This course will provide you with the information you need to implement and maintain a fully compliant Red Flags Identity Theft Prevention Program at your bank.

This Red Flags Identity Theft: 26 Red Flags online training course is designed for bank employees. The Red Flags Rules list specific categories of warning signs and provide 26 specific examples of red flags. This course will discuss each of the red flags provided in the rules. This course is intended for account opening staff (both deposit and loans) and operations departments.

Ce cours de formation en ligne Rédaction commerciale : rapports et offres de service a été conçu pour les propriétaires, les gestionnaires et les employés. Ce cours présente des techniques qui permettent de rédiger deux documents commerciaux cruciaux : les offres de service et les rapports.

Ce cours de formation en ligne Rédiger des courriels efficaces a été conçu pour les employés et les employeurs dans toutes les industries. Un courriel bien présenté et bien écrit rend ce que vous écrivez facile à comprendre; a un impact positif sur vous et sur l’image de votre entreprise; donne de la crédibilité à vous et à votre entreprise; et permet d’économiser du temps et de l’argent à tout le monde en réduisant les suivis nécessaires et le nombre de plaintes.

This Reductions in Force online training course provides information on how to deal with reductions in the workforce. This course discusses the importance of carefully dealing with reductions in force, company rights, tips on preventing litigation, how to prepare for the termination meeting, and how to deal with remaining employees after termination in the workplace.

This Regulation B: Adverse Action online training course is designed for Bank employees. Regulation B requires banks to inform applicants whenever they take action in regard to an application for credit. Adverse action notices are required to be sent to consumers and certain commercial applicants for new applications as well as existing credit obligations when the bank takes adverse action.

This Regulation B: Appraisal Rules online training course is designed for bank employees. The appraisal rules set forth in Regulation B require specific notice to be delivered to and copies of appraisals to be received by an applicant or borrower within certain time frames. These rules apply to both consumer and commercial loans.